10 daily habits of successful (workforce) planners - Part 1/2
Some planners seem always to be in control of the situation, while others are frequently in panic mode. This may appear to be the result of differing personality types or even genetic makeup but in reality, all successful planners incorporate a few good habits into their daily routine.
In a large centre, these activities may be performed by separate individuals with responsibility for forecasting, planning and real-time analysis. Alternatively, one person may be responsible for all of them. Regardless of your organisation structure, if nobody is taking care of these key tasks every day, you are missing opportunities to maximise your performance.
- Keeping an eye on the figures
- Reacting quickly and appropriately to intraday issues
- Offering time off at short notice
- Processing holiday requests quickly
- Making time for learning
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